logo.gif MCU 4210
host: pont

Displaying general status

The General status page displays an overview of the MCU status. To access this information, go to Status > General.

Refer to the table below for details of the information displayed

 

Field Field Description
System status
Model

The specific MCU model.

Serial number

The unique serial number of the MCU.

Software version

The installed software version. You will need to provide this information when speaking to Customer support.

Build

The build version of installed software. You will need to provide this information when speaking to Customer support.

Uptime

The time since the last restart of the MCU.

Host name

The host name assigned to the MCU.

Slot number in chassis

The slot number in the chassis in which the MSE 8000 blade is currently installed.

If the MCU displays a message reporting that the blade is missing, ensure that each blade is firmly secured in the chassis. Close both retaining latches on the front of the blade. Using a number 1 Phillips screwdriver, tighten the screws in the retaining latches with a clockwise quarter turn.

IP address

The local IP address of the MCU network interface used to access the MCU web user interface.

CPU load

The current processor utilization of the MCU.

Media processing load

An overview of the current media loading of the MCU.

If this unit is the master blade in a cluster, the media loading displayed here is the average load across the blades in the cluster.

If the total load is consistently high, you might need to add an additional MCU to better handle your video conferencing needs. Also, the total load may increase during periods of peak conference use. A low video load with high audio load implies that most of the conference participants have connected with audio-only endpoints.

System time
Current time

The system time on the MCU. Click New time to modify this value. The Time Settings page opens in which you can update the system date and time manually or refresh the time from an NTP server. For more information about the Time Settings page, refer to Displaying and resetting system time.

System log
  • User requested shutdown
  • User requested upgrade
  • Unknown

The system log displays the last eight shutdown and upgrade events in date order with the most recent system log event at the top of the list.

The log will also display "unknown" if there has been an unexpected reboot or power failure, which you should report to Customer support if it happens repeatedly.

Diagnostic information
Download diagnostic information

If required to do so by Customer support, click Download diagnostic information to save a set of diagnostic files.

Download conference information

If required to do so by Customer support, click Download conference information to save a file which details information about active and scheduled conferences for diagnostic purposes.

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