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Adding a custom auto attendant banner

You can add a custom banner image to any auto attendant configured on the MCU as follows:

  1. Go to Conferences.
  2. Click the Auto attendants tab.
  3. Click the name of a configured auto attendant.
  4. Click the Banner tab.
  5. Refer to the table below to determine the most appropriate settings.

 

Field Field description Usage tips
Auto attendant banner
Default

Chooses the default MCU graphic to use for your banner.

 
Specific to this auto attendant

The custom banner identified for this auto attendant. Click Remove banner to remove this graphic as the banner. Click Update after uploading a new graphic.

Nothing displays here until you upload the custom graphic as described below.

Banner upload
Banner for this auto attendant

The custom graphic to be used for a banner. Click Browse to locate the file on your hard drive.

For the MCU 4500 Series and the MSE Media2 blade the image file can be a JPEG, GIF or Windows BMP format with a maximum size of 1600 x 1200 pixels. If the file is smaller than this size, the MCU will scale it to fit in the auto attendant's banner area. Click Upload new file to display.
On the MCU 4200 Series the image file can be a JPEG, GIF or Windows BMP format with a maximum size of 352 x 64 pixels.

Background color

Sets a custom background color that is used if the banner is smaller than 352 x 64 pixels.. Enter the color values in each field. Click Upload new file to display.

This field only applies to the MCU 4200 Series.

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